- "Using a Bow Tie to Make Optimal Marketing and Technology Investments": great piece fro 2009 on ancillary revenues and the inspiration funnel;
- His five part series on Tnooz on travel inspiration including the Inspiration Footprint Matrix;
- "Google Travel delivers best piece of market research I've seen in the past year": distilling some great insight into the Euro/UK online travel market;
- His irreverent take on innovation and travel in "Awards from PhoCusWright that you may not want to win" ; and
- Great piece on Hipmunk on Tnooz where he manages to get a reference to Fortitude Valley Brisbane into the same sentence as Silicon Valley
Thanks to Bill on Capitol Hill for this fantastic photo of the old mastercard and visa branding
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